Legal notice

Click2Shop Legal Notice & Disclaimers

1. Corporate & Ownership Information

The website https://click2shopecommerce.myshopify.com/ and the mobile application (collectively referred to as the "Platform") are owned, managed, and operated by the following corporate entity:

  • Legal / Company Name: Click2Shop Ecommerce

  • Trade Name: Click2Shop

  • Registered Office Address: --

  • Corporate Identification Number (CIN): --

  • GSTIN (GST Number): --

2. Statutory Declarations (Consumer Protection Rules)

In accordance with the Consumer Protection (E-Commerce) Rules, 2020, Click2Shop makes the following explicit declarations to its consumers:

  • Country of Origin: Every product displayed on this platform prominently features its clear country of origin on the respective product description page.

  • Pricing & Taxes: All prices listed on the platform are in Indian Rupees (INR) and are inclusive of all applicable taxes, including the Goods and Services Tax (GST), along with detailed breakdowns of any shipping or cash-on-delivery handling charges at checkout.

  • Exchanges & Refunds: Clear, step-by-step procedures regarding product returns, refunds, and warranties can be accessed through our dedicated Return & Refund Policy page.

3. Grievance Redressal Mechanism

Under Section 5(3)(e) of the Consumer Protection (E-Commerce) Rules, 2020, every e-commerce entity must appoint a dedicated Grievance Officer to address consumer complaints systematically.

If you have any complaints regarding product quality, wrong deliveries, billing errors, or privacy concerns, please contact our appointed Grievance Officer directly:

  • Name of the Officer: Amit Sharma

  • Designation: Grievance Redressal Officer

  • Email Address: click2shopecommerce@gmail.com

  • Postal Address: 

📝 Acknowledgment Ticket: The Grievance Officer will acknowledge receipt of your complaint within 48 hours and will systematically resolve the matter within 1 month from the date of receipt of the complaint.

4. Intellectual Property Rights

All content displayed on this Platform—including text, graphics, logos, brand names, product photographs, custom button icons, UI designs, digital downloads, and software code—is the exclusive intellectual property of Click2Shop or its content suppliers.

  • Unauthorized copying, mirroring, modifying, distributing, or scraping of any layout or media assets from this website for commercial or competitive use is strictly prohibited.

  • Any unauthorized use of our trademark "Click2Shop" constitutes trademark infringement and passing off, punishable under the Trade Marks Act, 1999.

5. Limitation of Liability & Product Disclaimers

  • "As Is" Basis: The information, materials, and products provided on this platform are offered on an "as is" and "as available" basis without express warranties of any kind, unless specified in writing by a manufacturer.

  • Technical Omissions: While we try our best to ensure absolute accuracy, Click2Shop does not warrant that product descriptions, technical dimensions, shade metrics, or pricing figures are entirely free of human typographical errors. We reserve the absolute right to cancel any orders placed containing obvious pricing errors.

  • Third-Party Logistics: Click2Shop coordinates with leading logistics partners for order deliveries. We are not legally liable for unexpected delivery delays caused by regional lockdowns, severe weather patterns, strikes, or political events beyond our operational control.

6. Governing Law and Jurisdiction

This Legal Notice, along with your access to the Click2Shop storefront, is strictly governed by and construed in accordance with the federal and state laws of India.

Any legal disputes, actions, or proceedings arising out of or in connection with using this platform or shopping with us shall be subject to the exclusive jurisdiction of the competent courts located in Prayagraj.